Senior Product Design Strategist
Fifteen years designing for Enterprise SaaS, Fintech, and Complex Data Platforms: banks, insurers, export credit agencies, and the systems people work inside.
02 · Stations

Ripplux
Merchants could not tell which ad spend actually worked.
Conceived, designed and launched a live SaaS analytics platform that helps Shopify merchants improve ad-attribution accuracy across paid channels. Owned everything from problem discovery through public launch as a solo founder.
- Founder & Product Designer
- 2026 – Present
- 0 → 1, solo

Protective Life
Annuity products too complex to hold in your head.
Variable annuities, fixed annuities, withdrawals: products that are genuinely hard to hold in your head. I led a multidisciplinary team building the digital tools that make financial planning legible to the advisor and the client at the same time.
- Senior Design Lead
- 2022 – 2025
- 35% engagement growth

Canada Life
Platforms designed around the org chart, not the customer.
Two audiences, one insurer, and platforms that had been designed around internal structure. I directed the work that put the customer back at the centre, scaled the design team, and took home a WMA award for the craft.
- Design Leader
- 2018 – 2020
- $43M revenue uplift

Morgan Stanley
An assistant had to answer instantly, and know when to fetch a human.
Institutional research read by the world's largest asset managers. I led UX for the Research Portal and the AskResearch assistant, including the moment it stops answering and hands the client to the analyst who wrote the call.
- Senior Design Lead
- 2020 – 2022
- 100K+ clients
05 · Frames
Registration, first step of the onboarding flowFR 01 · 2019-06
Sign-in for the customer platformFR 02 · 2019-06
Two-factor authentication setupFR 03 · 2019-06
06 · Blog
- Consent is a design problem2026-07-28 · 2 MIN
- Compliance
- Grey is an argument, not a stage2026-06-12 · 2 MIN
- Process
- The handoff is the product2026-04-30 · 2 MIN
- AI